>Building Strong Client Relationships with Promotional Note Pads Posted by brandedpads123 on August 23rd Women's Clayton Thorson Jersey , 2017
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Cyndi Joiner had been responsible for GMAC's Corporate Real Estate and Facilities Management group for three months when she faced a major challenge: The large support operation appeared to be at a crossroads. The division needed to cut costs, manage suppliers' performance better Women's Andre Dillard Jersey , and clean up the chaos engendered by a lack of internal controls, standards, and up-to-date technology.
Joiner presented top management with three options: continue the present course, reengineer the division Women's DeSean Jackson Jersey , or outsource the entire operation. Management selected "Door No. 3," Joiner says, primarily to reduce head count and improve processes quickly. But Joiner got more than she bargained for: GMAC executives were so excited by outsourcing's potential cost savings and apparent ease of execution that they decided to shrink the standard timeline. Whereas many firms would have allotted more than six months to complete an initiative of this magnitude, GMAC executives asked Joiner to do it in six weeks.
In spite of notable obstacles Women's Dallas Goedert Jersey , Joiner met the challenge. In doing so, she and GMAC learned valuable lessons about launching an outsourcing initiative.
The decision to outsourceCompanies outsource noncore business functions to third-party providers for various reasons: to reduce head count, to cut expenses, and to improve service. In GMAC's case Women's Carson Wentz Jersey , the company believed it could not only trim personnel and other costs during a tough economic time but also might better fulfill its core purpose: ensuring that customers have a positive home-ownership experience. That meant focusing more on selling mortgages and properties. Thus, the real estate and facilities-management arm of the business became an ideal candidate for outsourcing. "The talent pool in our core competencies," Joiner says, "was much greater than in this other function. We needed a deeper 'bench' in facilities management Women's Brian Dawkins Jersey , and outsourcing would let us get that."
Selecting an outsourcing partner As a first step in selecting an outsourcing partner, Joiner recommends canvassing your industry to come up with a handful of candidates. GMAC hired a consulting firm to handle the search, owing to the accelerated timetable. The consultants served as advisers on several levels: